Issue: I uploaded a video by mistake and want to upload a new video, but I received an error message.
Answer: Please email firstname.lastname@example.org with “technical issues” in the subject line. We will need to reset the assignment guidelines. Please allow 3 business days for this to be completed.
Issue: When I log onto the portal, the link is not working.
Answer: The first item to do is check the browser. Moodle, the platform for Pyramid Online Learning, does not support Internet Explorer. Moodle recommends using Chrome, Microsoft Edge, Firefox, or Safari. If you still cannot open
the link to www.pyramidonlinelearning.com, please email email@example.com with “technical issues” in the subject line. In the email please also state
what browser and device you are using. If possible, please take a screenshot of the error message. Please allow 3 business days for someone to get in contact with you.
Question: How much does each course cost?
Answer: Please visit the course you are interested in taking. The price for each course is listed on the information page.
Question: What payment options are there?
Answer: For each course, you will find a link to pay via PayPal®. If you have any issues with payment, please email firstname.lastname@example.org with "portal payment issues" in the subject
If you have questions please email email@example.com.
If you have questions about our PECS Certification Program, you can find a FAQ here.